Return & Refund Policy

Return & Refund Policy

We comply with applicable consumer protection laws and aim to provide a fair and transparent return process.

Right of Withdrawal

Customers have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.

Return Conditions

Returned items must:

  • Be unused and in original condition
  • Be returned in original packaging

Products excluded from returns for hygiene or safety reasons will be clearly stated on the product page.

Refunds

Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–7 business days. Refund timing may vary depending on the payment provider (including Klarna and Vipps).

Return Shipping

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us promptly so we can resolve the issue.