Return & Refund Policy
Return & Refund Policy
We comply with applicable consumer protection laws and aim to provide a fair and transparent return process.
Right of Withdrawal
Customers have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.
Return Conditions
Returned items must:
- Be unused and in original condition
- Be returned in original packaging
Products excluded from returns for hygiene or safety reasons will be clearly stated on the product page.
Refunds
Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–7 business days. Refund timing may vary depending on the payment provider (including Klarna and Vipps).
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us promptly so we can resolve the issue.